Shipping & Returns
We hope that you love your purchase from Capricious, but if for any reason you need to make a return or exchange, please refer to our store policy below. If you have any questions, please do not hesitate to contact us.
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RETURN & EXCHANGE POLICY |
Returns and exchanges are accepted within 14 days of the purchase date. Items can only be returned or exchanged if they have the original attached tags. |
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IN-STORE RETURNS |
If you are traveling near our flagship store in Grosse Pointe Farms, Michigan, we are happy to assist you in the shop. For more information about our location and hours, please contact us. |
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MAIL RETURNS |
If you plan to make a return via mail, please package up the item(s) in a secure box or shipping envelope and include a reference to your online order number. Address all returns to: Capricious Grosse Pointe Please make sure to ship your package using a secure carrier with tracking capabilities, Capricious is not responsible for shipments lost or damaged in transit. |
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REFUNDS |
When your return arrives at the store, a refund will be issues within 2-4 business days. You will receive an email that your refund has been processed. |
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EXCHANGES |
Sorry, online exchanges are not available at this time. |
| FINAL SALE | Any merchandise reduced by 50% or more is considered final sale and not eligible for a return. |